Privacy Policy
How Nabarun Enterprise collects, uses and protects your information.
Information we collect
When you submit a query, request a service, contact us or create an account, we collect your name, mobile number, email address, address and the details you provide. For institutions we may also collect GSTIN and billing information.
How information is used
Your information is used only to respond to queries, process service requests, prepare quotations and invoices, deliver supplies and contact you about your requests. We do not sell or rent your information.
Account security
Passwords are stored in hashed form and are never visible to staff. Please keep your password private and log out on shared devices. Contact the office immediately if you suspect misuse of your account.
Document handling
Documents you upload are stored securely and are accessible only to you and to authorised staff who need them to handle your request. Documents are not published unless they are project documents explicitly marked public by the office.
Query information
Queries and our responses are kept as a record of communication. Internal notes made by staff are not shown publicly.
Service tracking
Public tracking with a Service ID or Query ID shows only the status, dates and official responses. It never shows personal details, internal notes, costs or supplier information.
Cookies
We use a single session cookie to keep you logged in securely. We do not use advertising or tracking cookies.
Data protection
Access to business records is restricted by role, and important actions are recorded in an audit log. Records are retained as required for business and tax purposes.
Contact
NABARUN ENTERPRISE, Narathali Chariali, Dhemaji, Assam – 787058. Phone: 9707143022, 8876623770.